About us

Lincolnshire County Council (LCC) is known as the "Controller" of the personal data you provide to us.

Lincolnshire Music Service and Lincolnshire Music Education Hub provide music opportunities for children and young people throughout Lincolnshire, including instrumental and singing tuition, Music Centres, County Music Groups, workshops and performance opportunities.

Lincolnshire Music Service is the lead organisation of Lincolnshire Music Education Hub funded by Arts Council England

For more information on this service please visit www.lincsmusicservice.org

Why do we collect your personal data?

We are funded by the Government (Department for Education and Employment) via Arts Council England to provide music opportunities and lessons for young people. By collecting the data outlined below, we are able to provide these opportunities to young people.

We will use your information to

  • Process, manage and deliver your tuition and/or membership
  • Provide the service/product you requested
  • Statistical analysis
  • Provide analysis for our funders
  • Child Licence applications for public performances
  • Examination entry

What personal data do we collect?

We will collect the personal data about you in order to help us deliver the right service. The personal data we will collect includes:

  • Age
  • School
  • Area/location
  • Gender
  • Free School Meals, Pupil Premium, Looked After Children, Special Educational Needs
  • Emergency contact details

Who do we get your personal data from?

This information is collected in a number of ways:

  • Provided to us directly by you when you sign up to use a service we are providing;
  • Provided by another professional organisation involved in the provision of services;
  • Provided by another professional organisation to allow the research and intelligence necessary to LCC performing its statutory functions.

Professional organisations include schools and other educational establishments

Who do we share our data with?

The type of service you receive and your personal circumstances will dictate who we share your personal data with. Where applicable, we will share your data with organisations that deliver services on behalf of the council.

We will only share information when necessary to do so. The council will not share your information without your consent unless the law requires or allows the council to do so.

Aggregated statistical data is shared with funders, including Arts Council England and the Department for Education and Employment.

To provide services, personal data is held with our database and website providers. Links to their privacy and security policies are provided below.

Paritor

Optima 

How long do we keep your data for?

We are required to retain your personal data only for as long as is necessary, after which it will be securely destroyed in line with the council's retention policy or specific requirements of the organisation who has shared the data with us.

Retention periods can vary and will depend on various criteria including the purpose of processing, regulatory and legal requirements, and internal organisational need.

Retention periods are defined within the council's retention guidelines, which can be found here.

How do we keep your data safe?

We have an information assurance framework in place which ensures that appropriate technical and organisational measures are in place to help keep your information secure and to reduce the risk of loss and theft.

Access to information is strictly controlled based on the role of the professional.

All staff are required to undertake regular data protection training and must comply with a variety of security policies designed to keep your information secure.

Your personal data is not processed outside of the EU by Lincolnshire County Council.

Further information regarding the Council's information security policy can be found here.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. By continuing to use this site you agree to a file being added. This site uses cookies to anonymously analyse web traffic via Google Analytics and to allow users to log into the member areas.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitors needs. We only use this information for statistical analysis.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Disallow cookies

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights

You have a number of rights which relate to your personal data.

You are entitled to request access to any personal data we hold about you and you can also request a copy. Details of how to make such a request can be found here.

You can also request that we correct any personal data we hold about you that you believe is inaccurate; request that we erase your personal data; request that we stop processing all or some of it and request that automated decisions are made by a person.

We are obliged to consider and respond to any such request within one calendar month.

Further information

If you wish to make a request or make a compliant about how we have handled your personal data please contact:

Alternatively, you can contact the council by writing to:

Lincolnshire County Council, County Offices, Newland, Lincoln, LN1 1YL

Or

Telephone: 01522 552222

Email: customer_services@lincolnshire.gov.uk

Fax: 01522 552055

Mini-com: 01522 552055

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner's Office (ICO) www.ico.org.uk

 

Last updated May 2018